Terms & Conditions

Effective Date: October 20, 2025

Welcome to www.gulfcoastcabinetry.com (the “Site”), owned and operated by Atherton & Co. LLC (“we,” “our,” “us”). These Terms & Conditions (“Terms”) govern your use of the Site and your purchases from Gulf Coast Cabinetry.

By accessing or using the Site, or by submitting payment through one of our third-party platforms, you agree to be bound by these Terms. By agreeing to these Terms and Conditions, you also acknowledge and agree to the terms of our Refundable Sample Door Policy and Privacy Policy which are incorporated herein by reference.

1. Use of This Website

You may use the Site only for lawful purposes. You agree not to:

Use the Site in any way that violates applicable laws or regulations
Interfere with the Site’s functionality or security
Access or attempt to access data or accounts not intended for you
Reproduce or distribute Site content without our written permission

We reserve the right to suspend access or cancel orders for any user who misuses the Site or violates these Terms.

2. Sales Channels

All Sample Door and Cabinet Orders are processed via 3rd party vendors. Once your submission has been completed, we will confirm all parts are available in the warehouse and then send you a finalized invoice with a secured Quickbooks Payment link.

3. Payments

By submitting payment, you agree to the details, specifications, pricing, and delivery terms outlined in your invoice.
Orders are not finalized until full payment is received. Invoices are valid for 30 days unless otherwise stated.
Accepted payment methods include all major credit/debit cards and electronic payment through QuickBooks.

4. Shipping & Delivery

Sample Door Orders:
Ship within 3 business days. Tracking will be provided by email.

Full Cabinet Orders:

RTA (Ready-to-Assemble): Ship within 4–8 business days after payment.
Assembled Cabinets: Require 7–10 business days before local delivery or pickup.
Transit times average 5–10 business days (not including weekends/holidays).
Residential deliveries may require additional time.

Important Notes:

Delivery location must be tractor-trailer accessible.
Limited access and lift gate services may incur additional fees.
Only one delivery attempt is included. Redelivery fees are the customer’s responsibility.
Shipping and handling charges are non-refundable.

Delivery Limitation & Regulations:

Freight & delivery is fulfilled by third-party vendors paid by Gulf Coast Cabinetry.

Please ensure a clear & level path to an accessible porch or driveway is present at the time of delivery, and that the area in which pallets are to be dropped is free of debris, large objects, and any other obstacles that might prevent the proper transportation and delivery of palletized orders. Due to liability purposes, in-home delivery is prohibited for all palletized orders, this limitation extends to attached or detached garages, sheds, and any other enclosed structure where the driver will have to enter or pass through a door.

The third-party driver reserves the right to refuse delivery where obstacles are present and may apply a limited access violation fee to the freight total. Gulf Coast Cabinetry is not responsible for fees/charges accrued due to limited access violations.

Once the delivery is received, it is the customers responsibility to transport all pieces into the home. Damages caused improper storage prior to installation will not be eligible for return or replacement.

5. Receiving Deliveries

The customer is responsible for:

Being present for delivery or arranging for a authorized party to be present
Inspecting packaging and pallets prior to signing the POD (proof of delivery)
Transporting pieces from the drop off point into the home (delivery driver is not responsible for in-home delivery)

If missing/damaged items are present customer is also responsible for

Photographing any and all effected pieces
Collecting thorough documentation or the damaged shipment
Notifying the delivery driver of the issues
Notating all damaged pieces on the POD prior to the delivery driver leaving the property

See section 7 for more information on submitting a claim for missing/damaged items

Failure to note damage or issues at delivery may void your eligibility for replacement, so please be sure to inspect thoroughly before signing off on anything.

Customers are to NEVER refuse a delivery (even if damages are present) unless instructed by Gulf Coast Cabinetry. If a delivery is refused without the knowledge or instruction of Gulf Coast Cabinetry, a new shipment will not be eligible for release until the refused shipment has been received & inspected by the warehouse.

All additional shipping fees accrued due to redelivery is the customers responsibility, Gulf Coast Cabinetry reserves the right to hold the order until all dues are paid, if the customer refuses, a standard refund will be processed following the conditions in section 6.

6. Returns

Returns are accepted only under the following conditions:

You must contact office@gulfcoastcabinetry.net for return authorization.
Returns must be requested within 30 days of shipment or pickup.
Items must be in their original box, unassembled, and unused prior to return.
A 20% restocking fee applies to all approved returns.
Return shipping is the responsibility of the customer, Gulf Coast Cabinetry is not responsible for refunding shipping charges or additional fees accrued by the customer during the return process.

Items Not Eligible for Return:

Assembled, installed, modified, or damaged items (see section 5 for more information on handling damaged items)
Special order or clearance items

Refunds are issued upon inspection of returned items and processed to the original payment method or issued as store credit.

Refundable sample doors are handle separately from other returns, please navigate over to the "Sample Door Refund Policy" tab to review the rules around our refundable sample doors.

7. Damages & Missing Items

Claims must be submitted in writing with photos to: office@gulfcoastcabinetry.net
Deadlines:

Freight damage: within 72 hours of delivery
Concealed damage or missing parts: within 5 business days
Manufacturer defects: within 30 days of receipt

Items must remain unassembled and in original packaging for review. Include your order number, issue description, clear photos (including SKUs and box labels), and POD images if applicable.

8. Warranties

Cabinet warranties vary by manufacturer. Gulf Coast Cabinetry does not offer a universal warranty across all cabinet lines.

To obtain warranty details for a specific cabinet style, please contact us prior to purchase or navigate to the desired cabinet option landing page and click the "warranty" tab.

A copy of the relevant warranty will also be provided with your order upon submission.

Warranties are governed by the terms and limitations of each manufacturer and may vary based on product construction, finish, and usage. Warranty claims are subject to manufacturer review.

9. Changes to Terms

We reserve the right to update or revise these Terms at any time. Changes will be posted on this page with the updated effective date. Continued use of the Site or submission of payment constitutes acceptance of the current Terms.

10. Contact Us

Have questions? Contact us anytime:
📧 office@gulfcoastcabinetry.net
📞 (813) 302-7012

Terms & Conditions